Real Self-Defense LLC's Return Policy
Our guarantee applies only to books and videos (DVD and VHS) produced by Real Self-Defense and by Stadion Publishing (except the video Self-Defense: Tools of Attack).
We do not accept any returns for refunds of the video Self-Defense: Tools of Attack due to the nature of the information on this video. We will only exchange video cassettes of Self-Defense: Tools of Attack in cases of defects.
Our guarantee does not apply to the DVD set The Essential Ray Floro produced by Floro Fighting Systems and imported by us for our customers' convenience. We will only exchange DVD sets of The Essential Ray Floro in cases of defects.
If you are not happy with our merchandise, return it in good condition within 90 days of the date of purchase from us, and we will refund the price of merchandise (less shipping and handling)!
Your purchase of the Unbreakable Umbrella is covered by its Limited Lifetime Warranty. We will refund the price of the Unbreakable Umbrella only for causes listed in its Limited Lifetime Warranty.
Within 48 hours of receiving your merchandise we will refund your money. If you have paid by check or money order we will send you our check with the refund. If you used a credit card we will credit your card account.
How to return your purchase for a refund:
• Book or video has to be in good condition, not torn, bent, soiled, or broken. You can view the video before deciding that you do not want it. We sell high quality information and do not play cheap tricks such as requiring that the videos remain shrink-wrapped.
• Send your merchandise to the same address you ordered it from. If you ordered it from us, you can send it back by U.S. Mail or by UPS, FedEx, or some other shipping company.
Our mailing address is:
Real Self-Defense LLC
P.O. Box 335-S
Island Pond, VT 05846, U.S.A.Our street address for UPS, FedEx and other shipping companies is:
Real Self-Defense LLC
135 Fitzgerald Ave.
Island Pond, VT 05846, U.S.A.Mail orders: Real Self-Defense LLC
P.O. Box 335-S, Island Pond, VT 05846, USA© 2009 by Real Self-Defense LLC. All Rights Reserved. This internet site is protected by copyright. Any distribution or duplication of any of its content (text or images) without written permission from Real Self-Defense LLC is prohibited by law.