Real Self-Defense LLC's Ordering Information

Orders from USA are usually delivered within 4 business days

We will process your order at the latest within 48 hours of receiving it. We take Visa, MasterCard, and American Express. You can also pay by check or money order in U.S. dollars, drawn on a U. S. bank. For foreign currency exchange rates see OANDA, The Currency Site.

Shipping and Handling

Shipping Costs for orders shipped to U.S.A addresses
For orders shipped to U.S.A. addresses shipping and handling is $4.00 for the first book or video (VHS or DVD) and $2.00 for each additional item (same title or a mix of titles).

Shipping for the first umbrella to an U.S.A. address is $10.00, plus $8.00 for each additional umbrella ordered.

Shipping Costs for orders shipped to Canada
Appropriate shipping charges will be added to your order based on the rates below:
Shipping for the first book or video (VHS or DVD) is $8.00, plus $4.00 for each additional item ordered (same title or a mix of titles).

To Canada our umbrellas are shipped by Express Mail only.
Shipping for the first umbrella to a Canadian address is $25.00, plus $10.00 for each additional umbrella ordered.

Shipping Costs for foreign orders from all other countries (including Mexico)
Appropriate shipping charges will be added to your order based on the rates below:
Shipping for the first book or video (VHS or DVD) is $8.00, plus $4.00 for each additional item ordered (same title or a mix of titles).

To foreign countries our umbrellas are shipped by Express Mail only.
Shipping for the first umbrella to an address ouside of U.S.A. or Canada is $35.00, plus $15.00 for each additional umbrella ordered.

Because our shopping cart software does not calculate shipping charges depending on the country yet, your shopping cart shipping cost and the total price will show the lower amounts, as if for the U.S.A. If you pay be credit card we will adjust the shipping cost and charge your card the correct amount.

We ship all orders by Air Mail.

Priority (Air) Mail from VT to anywhere in U.S.A. usually takes up to 3 business days.

Air Mail from VT to Canada takes 7-14 business days.

Air mail from U.S.A. to other countries takes 2-3 weeks.

Online Orders
To order electronically select one of our products and fill out the online order form.

Mail Orders
To order by mail please PRINT your name, address, and your phone number. Be sure to write which product you want and include credit card information, or check or money order in U.S. dollars, drawn on a U. S. bank. Mail to Real Self-Defense LLC, P.O. Box 335, Island Pond, VT 05846, U.S.A.

Quantity Discounts
We offer volume discounts to clubs, sports teams, and other organizations. Please send e-mail to customerservice AT real-self-defense DOT com for details.

Customer Service
If you have any questions regarding your order please send e-mail to customerservice AT real-self-defense DOT com.